Technology Support Specialist - Student Hourly Position

The Technology Support Specialist is a generalist position that helps the Center with a wide range of technology services and support: 1) web development projects, including templates, CSS, accessibility tuning, and transforming content for web presentation 2) technical support projects including installation, troubleshooting, documentation, training, and finding innovative technology solutions 3) database development and maintenance, as well as creation of effective queries 4) assistance with digital video production and editing and 5) related administrative tasks. The Technology Support Specialist reports to the Assistant Director, but will also work directly with the Adaptive Technology Specialist on specific projects.

1. Work cooperatively with other IT support staff to resolve problems, apply emergency patches, etc.
2. Resolve problems with hardware and software used to provide real time captioning and other accommodations for deaf and hard of hearing students.
3. Resolve problems with scanning and OCR software.
4. Provide reports on the status of projects and activities of the department's IT users.
5. Assist the supervisor in providing notice and training to users on new or modified procedures and/or software and hardware used by department IT users.
6. Conduct special projects as directed.

1. Current UW-Madison undergraduate or graduate student status
2. Relevant coursework and/or experience
3. Excellent time management and organization skills
4. Excellent communication skills, both oral and written
5. Writing and editing skills or experience
6. Constant attention to accuracy and detail
7. Creative problem solving skills
8. Two-year availability

1. Knowledge of database systems, especially Microsoft Access
2. Knowledge of web accessibility standards, XHTML, CSS, PHP
3. Experience with video editing software
4. Experience with scanning software/hardware
5. Willingness to work summers

$8.00 - $15.00/ hour (depending upon qualifications) for 8-18 hours per week.

Will take applications until the position is filled.

Email a resume and cover letter addressing how you meet the above qualifications to bjscheue@odos.wisc.edu. Include your anticipated graduation date, information about your availability to work the next two years, interest in working summers, and the minimum and maximum number of hours per week you'd like to work.